Hi,

Would you please explain the problem environment a bit more?

When and how you met with this error?

Best Regards

When I went to the editor

Which template you are using?

And is it happening from the start or there were some other changes made before you met with this problem?

Helix ultimateultimate 1.1.4 no

Is this a fresh quickstart installation?

I am also using this version, and the frontend editor is working just fine here at my end.

So, would you please give me your admin access to check the isuue?

)

Do you have any information?

Hi,

I have checked and created a test page there and the frontend editor is working fine there.

You have white background set in your main body and the header is transparent.

I have left the test page for you to check.

Would you please check and let me know?

Best Regards

I can see your page. The editor works there. And it's not on my page. Why?

Please have a look into this faq:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

This may help you!

If the issue persists, then you may take a full site backup first, and delete your rows/contents of that page one by one, save and check which one causes the issue, kindly.

And let me know the result.

Best Regards

8

Can you elaborate your reply, please?

It is always better to have an good explanation!

https://ibb.co/4tyBFJD

If you delete the last page, the editor appears. If you return it, it disappears.

I can't understand what the problem is.

Let me have a look then, what is inside the section.

You are welcome. See.

Is there any news?