Frontend Edit is Not Loading - Question | JoomShaper
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Frontend Edit is Not Loading

K

kweb

SP Page Builder 4 years ago

Hi, on my site I have the problem that when I click "Frontend Edit", the page is not loading any more after Login. The proloader circle is on but nothing happens any more. I checked the console and I found following notes:

Screenshot

What does they mean? Is that the problem? What can I do to solve?

kweb

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6 Answers
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Anne
Anne
Accepted Answer
Support Agent 4 years ago #26452

Hello there,

Thanks for contacting with us. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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K
kweb
Accepted Answer
4 years ago #26467

Hi Anne, Credits attached.

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #26475

Hello there,

Thanks for the credentials. I am checking the issue and will get back to you soon.

-Regards

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #26640

Hello there,

Please, disable mod_security from your hosting . You can check this: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#if-you-cannot-load-page-templates-or-sections-library-or-use-front-end-editor-span-class-h4-br-span

-Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #26660

Hi,

You can follow this forum post

https://www.joomshaper.com/forums/front-page-editor-not-working-possible-solution

https://www.joomshaper.com/forums/frontend-editor-will-not-be-open#reply-242739

Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #26759

Hi there,

Sorry for the delay. Some cookie plugin and jch_optimize plugin conflict with the page builder. That's why the problem occurred. After disable cookie plugin & jch_optimize plugin, it works fine.

-Thanks

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