I used both of them, Gallery and Image addon, The first screenshot shows that the gallery is shown correctly as thumbnails The second one is when the first image is clicked. It opens the pictura as file, as I can see through the URL that.

Sorry, but I could not find any screenshot in your replay.

Would you please check?

However, you can use any free online tool to upload your image and then share just the link here.

For ex. https://imgur.com/upload

https://imgur.com/a/zgQpSD2

Thanks for the screenshot:)

Which template you are using, please?

I have tried Gallary addon in my local and it is working as expected. Here are some related addons indecated: https://prnt.sc/1mzyx8u

However, the Image addon doesn't have the option to choose if the image opens with a new tab/window wheras Image Layout addon has this option as follows https://prnt.sc/1mzq8wg. And the Image content addon has similar option for the button link inside the addon: https://prnt.sc/1mzr6pv

Best Regards

hello, thank you for your quick response. unfortunately the problem is not on that. it must be a corrupted file or code line in js. if you might know where page builder sees the jQuery it would be great help

With the gallery addon images normally opens in a lightbox. So, if it doesn't work as expected then it seems reason can be the addon overrided within the template, that is why I was asking the template name.

However, it is tough to search for the reason without looking into your backend.

If it is convenient for you, then please give me a full Akeeba backup of your site here.

Hello, I found it! Just to help other people... The reason was that I had loaded in the past another Jquery for a pop up window in hikashop. The conflict was in the file templates/shaperhelix3/js/jquery.nav.js in line 108 The error was Uncaught TypeError: $link.attr(...) is undefined so I changed in line 108 the "attr" with "prop". Thanks to stackoverflow...!

Thanks for sharing your experience with us. And glad that the issue is solved now:)

Hello, I have the same problem with my web. Images wont open in lightbox. Colud you help?