Page Bulder Update Not Working - Question | JoomShaper

Page Bulder Update Not Working

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ahmadka1

SP Page Builder 4 years ago

i payed foe new version from the bage bulder then i trayed to upgate my site with it but it gives me that masege warning JInstaller: :Install: Error SQL Duplicate column name 'catid' Extension Update: SQL error processing query: DB function failed with error number 1060 Duplicate column name 'catid' SQL = ALTER TABLE #__sppagebuilder ADD catid int(10) NOT NULL AFTER published; × Error Error installing component joomla 3.10

how get key to activate it after instolation

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #28236

Hi there!

The following faq may help you in this case:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#install-error-sql-duplicate-column-name

And you will get info about license activation at the bottom of the following doc link:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

Note: The license key is in your JoomShaper Dashboard.

Hope this helps!

Best Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #28239

Hi

You can follow this documentation

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#install-error-sql-duplicate-column-name

And for installaion please follow this

​First you have to download SP Page Builder Pro from here ​https://www.joomshaper.com/downloads/extension/sp-page-builder-pro ​Then you have to install it. Go to administrator-->extension-->install ​After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard. ​Then Clear Joomla and Browser cache.

For more help on SP Page Builder Pro, watch this tutorial: https://www.youtube.com/watch?v=ksNbSOJL9E0

-Best Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #28340

Hello ahmadka1

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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