Off-canvas menu no longer works - Forum | JoomShaper
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Off-canvas menu no longer works

Asked by eierkopf 5 years ago Last activity 5 years ago

Hello,

After the update, the off-canvas menu no longer works.
Only the side is darkened.

Many thanks for your help.

10 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
5 years ago

Hello eierkopf

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

eierkopf Asked this
5 years ago

I created the access ...

enrico
5 years ago

Same problem for me, only on one of many sites updated to helix ultimate v. 2 and only on home page made with Sp Page Builder Pro.

My configuration: Joomla! 3.10, Helix Ultimate 2.0.1, Sp Page Builder Pro Version: 3.7.13

enrico

Ofi Khan Staff
5 years ago

Your issue is fixed now. Please check your site.

eierkopf Asked this
5 years ago

Thank you, Ofi,

would you tell me what you changed ?

Allen
5 years ago

My off-canvas menu for mobile is gone after updating to 2.0.1. Can you tell me how this was fixed?

I've already selected and placed the off-canvas menue for mobile, but it does not appear. https://snipboard.io/6UP1vC.jpg

65% of my visitors are on mobile, and they cannot use my site beyond the homepage. Please help!

Ofi Khan Staff
5 years ago

eierkopf,

You are welcome. Actually, I switched the offcanvas to the left and then to the right. It was fixed then.

Ofi Khan Staff
5 years ago

Hello Allen

It seems like a different issue on the same area. Please post a new question. We will assist you.

Best regards

enrico
5 years ago

Hi Ofi Khan,

i tried to solve the issue, also with the solution you've suggest to Allen but the problem persist.
The issue is present only in the homepage made with SP Page Builder Pro, in all other pages the canvas toggler works as expected.
If I analyze the code with inspectors I see that "event" is present before "flex", on all the other pages where the canvas-toggler works both are visibles.

I sharing with you the url of my site on hidden content.

Thanks

Enrico

system configuration: Joomla! 3.10.1, Helix Ultimate 2.0.1, Sp Page Builder Pro 3.7.13

Ofi Khan Staff
5 years ago

Hello enrico

Please post a new question. We will check.

Best regards

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