Hello Martin,

What's the exact problem you are facing? Where did you add CSS, would you mind sharing a screenshot of that as it is working completely fine from our end.

Thanks!

Hi there,

Thanks for contacting us. Sorry for the inconvenience. There is no custom.css file found.

https://prnt.sc/1qgqx0w

-Thanks

Hi, On my website there is the same problem. I have already cleared the Joomla and Browser cache but the custom.css is not loaded.

yes that's exactly my problem :-). the custom.css is not loaded. the file is in the folder. you can test it via the following link https://www.karlsruherhof.de/templates/shaper_restora/css/custom.css

Can you give me the administrator access to check the issue? Thanks

Hi,

I am facing same issue custom.css file is not loading but if you can copy your all css code then put in joomla backend Helix Ultimate template text box... its should be work ......

Regards, Sohail

See my post to you Toufiq

Try In the Helix Ultimate Template settings (extensions < themis < Helix Ultimate), you will find the "Custom Code" tab on the left side. The top field is "Before /head" and in there, you just need to add:

<link href="/templates/shaper_restora/css/custom.css" rel="stylesheet" type="text/css" />

Or temporary copy and paste your code inside custom.css tab

https://www.karlsruherhof.de/templates/shaper_restora/css/custom.css

Thanks

https://prnt.sc/1qgw2no

toufiq See hiddenpost

Same problem here. Alle updates went fine incl. Joomla 3.10.1. After update "System - Helix Ultimate Framework 2.0.1" custom.css (/templates/themis/css/custom.css) will no longer be loaded.

Please check now. Thanks

custom.css is not loaded yet. Now the colors are mixed up too. Text is now red. Menu colors are yellow. Some parts are highlighted in gray. ADD Comment: apparently the Custom.css is loaded but it is now empty. I need the custom.css from me and the settings as they were with all the colors.

yes that's exactly my problem :-). the custom.css is not loaded. the file is in the folder. you can test it via the following link https://www.karlsruherhof.de/templates/shaper_restora/css/custom.css

Hi. I see in this example that custom.css works fine. Just your code is not strong enough to override the code from default.css If you set it up so, it will work.

Yes, Need to add !important. By the way we are working for the fix. Wait for the next release. Thanks

You made my custom.css empty. why? where is my Custom.css and where are my settings? Why are the colors changed. The colors were not included in the Custom.css

I didn't empty your custom.css file. your css file was empty. Thanks

Dear Toufiq,

please see hidden post

I swear. I didn't delete or modify your custom.css file. Thanks

Dear Toufiq, please see hidden post.

I have the exact same problem. After Update the cutom.css file where not loaded from the template. Before update is was the one standard option to override the Template. Please fix the Problem. Thanks a lot. Kurt

My observation Sometimes when i load the custom.css over the Template System off Joomla, i also get a empty view. DON´T SAVE. The custom.css is fine in the backgrund, but when you save you override it.

I also have no fix for the problem yet. i always work directly via FTP

@martin did you changed the Joomla administrator access?

@Kurt Wündsch Please provide me the Joomla administrator access to check the issue. Thanks

Dear Toufiq!

When i find one of these Website at my clients with this custom.css Problem to open via Joomla Template System i send you information. Sorry, I have a lot of clients and in this minute no idea, which hat the problem.

For Info: I change no Adminstrator Access. It´s Joomla Standard Configuration.

I have imported a backup. Thus, of course, the user created for you is no longer available. But I found the error during the update. It was due to the folder's authorization. I corrected this with Admin Tools. Thank you very much for your help.

Do you have any information when the problem with the custom.css will be fixed by update?