The Mega Menu is Not Saved - Question | JoomShaper
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The Mega Menu is Not Saved

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danil

Helix Framework 4 years ago

Hello! I want to migrate my site to Helux Ultimate and for this I made a subdomain https://new.reeft.ru/. Installed the template and decided to start with the mega menu. But I can't save the changes, and some of the buttons don't work in the menu editor.

Please tell me what can be the problem))

Screenshot:

https://drive.google.com/file/d/1Z0xk7WGGgF2OEkOzptvxYHWZAZcLp2dT/view?usp=sharing

Joomla! 3.10.1 Shaper_helixultimate

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #29930

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked my localhost and it works fine. I think your server blocked the resource loading. Will you please contact your hosting provider and tell them your issue.

https://prnt.sc/1qhtbrn

https://prnt.sc/1qhtddi

-Thanks

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danil
Accepted Answer
4 years ago #31125

Hello!

In the technical support of hosting said that all the technical parameters are met and there are no restrictions.

I added in the .htaccess php_value upload_max_filesize 200M php_value memory_limit 512M php_value max_execution_time 300

But that didn't help.

In the console, when you click the "Save" button, you see the following error:

Uncaught SyntaxError: Unexpected token < in JSON at position 0 /administrator/index…x=ultimate&id=10#:1 at JSON.parse (<anonymous>) at Object.success (megamenu.js?bab844e2b69384212ae58020d98932c8:577) at u (jquery.min.js?bab844e2b69384212ae58020d98932c8:2) at Object.fireWith [as resolveWith] (jquery.min.js?bab844e2b69384212ae58020d98932c8:2) at C (jquery.min.js?bab844e2b69384212ae58020d98932c8:2) at XMLHttpRequest.n (jquery.min.js?bab844e2b69384212ae58020d98932c8:2)

    Could this be a problem?
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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #31131

Hi there, Please download the akeeba backup and install the akeeba backup on your localhost. Then check & let me know.

https://drive.google.com/file/d/1CAsiJcQAPabh9XO9Znc7ul1lemVndGd9/view

How to run akeeba backup

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

-Thanks

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