Can SP PageBuilder - Forms Addon Send Plain Text Email? - Question | JoomShaper
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Can SP PageBuilder - Forms Addon Send Plain Text Email?

NM

Norman May

SP Page Builder 4 years ago

Is there a setting/option in the SP PageBuilder Form addon to send the email in plain text format rather than HTML?

I am running Joomla 3.9.28, with Design Control template from Shape 5, and PageBuilder Pro 3.7.13

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #30076

Hello Norman May

Please go to the Form Builder addon settings and in the Email Template option change the Email Body text style.

Screenshot at Aug 26 11-19-31.png

Best regards

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NM
Norman May
Accepted Answer
4 years ago #30235

Hello Ofi Khan,

Yes, I have seen the email body text style box, and I have removed all HTML tags so that the only thing left is "plain text". However, the email that is sent still is formated as an "HTML" email versus a "Plain Text" email.

I am sending the email to become a text message on a T-Mobile using the phone number + @tmomail.com. When I send the message from the Form Builder, it comes through with the body as an HTML attachment. When I open the attachment, the text is extremely small and unreadable. When I send the same message from Outlook, it comes as a single message, and is very readable.

I'm wondering if there is anything I can do to control the body coming as an HTML attachment?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #30506

Please share a screenshot of the email to understand it better.

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