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Can SP PageBuilder - Forms addon send Plain text email?

Asked by Norman May 5 years ago Last activity 5 years ago

Is there a setting/option in the SP PageBuilder Form addon to send the email in plain text format rather than HTML?

I am running Joomla 3.9.28, with Design Control template from Shape 5, and PageBuilder Pro 3.7.13

3 replies

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Ofi Khan Staff
5 years ago

Hello Norman May

Please go to the Form Builder addon settings and in the Email Template option change the Email Body text style.

Screenshot at Aug 26 11-19-31.png

Best regards

Norman May Asked this
5 years ago

Hello Ofi Khan,

Yes, I have seen the email body text style box, and I have removed all HTML tags so that the only thing left is "plain text". However, the email that is sent still is formated as an "HTML" email versus a "Plain Text" email.

I am sending the email to become a text message on a T-Mobile using the phone number + @tmomail.com. When I send the message from the Form Builder, it comes through with the body as an HTML attachment. When I open the attachment, the text is extremely small and unreadable. When I send the same message from Outlook, it comes as a single message, and is very readable.

I'm wondering if there is anything I can do to control the body coming as an HTML attachment?

Ofi Khan Staff
5 years ago

Please share a screenshot of the email to understand it better.

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