After Update To PB 3.7.14 And Helix Ultimate 2.0.3 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

After Update To PB 3.7.14 And Helix Ultimate 2.0.3

Christian

Christian

Template 4 years ago

Hello PB team, I can't access the template anymore. When I click in the backend on my template comes the error message

0 Attempt to assign property "preset1" on null

What can I do?

0
6 Answers
Order by
Oldest Newest Votes
Ugur Uygur
Ugur Uygur
Accepted Answer
4 years ago #31957

Hi Christian,

Can you clear your browser cookies?

0
Christian
Christian
Accepted Answer
4 years ago #31960

One moment please. I'll do that right away and then get back to you...

OK, I have deleted the cache from Firefox (V91.0.2). I have also deleted the cache in the backend. The problem still exists :(

0
Ugur Uygur
Ugur Uygur
Accepted Answer
4 years ago #31967

Download and reinstall the latest version. https://www.joomshaper.com/downloads/template/helixultimate

Clear all cookies.

Maybe it's a different issue. Developers will help.

0
Christian
Christian
Accepted Answer
4 years ago #31970

Problem solved for the time being:

Joomla 3.10.1 is installed and the corresponding website runs under PHP 8.0 .

A reset to PHP 7.4 solved the problem. The template can be accessed again.

It seems that PageBuilder and HelixUltimate 2.0.3 are not yet compatible with PHP 8.0.

Thanks for your tips, help and quick responses. :))

0
Ugur Uygur
Ugur Uygur
Accepted Answer
4 years ago #31976

I'm glad the issue was resolved. I thank you.

0
Anne
Anne
Accepted Answer
Support Agent 4 years ago #31995

Hello there

We are glad that your problem has solved. And thanks @ Uger.

-Regards

1