Hello there!

Thanks for contacting us.

Please go to the menu tab of your template options and select menu style then save https://prnt.sc/1qxvkl0

And please check if you have also enable the font awesome there or not: https://prnt.sc/1qy55zx

Best Regards

Already tried this - but before we can save this I'll get the following error:

0 Error decoding JSON data: Syntax error

Link to screenshot: https://www.screenpresso.com/=jHkkd

Hello,

Would you please try the new release helix Ultimate 2.0.4, kindly?

https://www.joomshaper.com/downloads/template/helixultimate

The error you mentioned has fixed in this latest build.

Hopefully your issue will be solved then. Let me know your feedback.

Best Regards