Contact Form Not Sending - Question | JoomShaper
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Contact Form Not Sending

AW

Admin - Blooming Wild

SP Page Builder 4 years ago

Hi, my contact page is not sending emails or notifying. I'm using SP Page Builder 3.7.14 and it does not send emails.

I have imported my contact page from my old site which is using Joomla 3.9.28 and it works fine so seems an issue with SP Page Builder and Joomla still.

Any help please as I was expecting this to be fixed in todays release?

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9 Answers
F
François GUENIOT
Accepted Answer
4 years ago #32190

Hello, with joomla 3.10 there are bugs.

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AW
Admin - Blooming Wild
Accepted Answer
4 years ago #32192

I'm using Joomla 4.0.2 with lastest SP which was meant to fix the issue of sending contact form but it has not been fixed.

I have imported my contact page from Joomla 3.9.28 so I know my settings work as it works on this site. Seems an issue with SP Page Builder form not sending.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32223

Hello Admin - Blooming Wild

It should be fixed with the latest update. I am checking your issue.

Best regards

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AW
Admin - Blooming Wild
Accepted Answer
4 years ago #32226

Thank you

I have tried twice to install SP Page Builder 3.7.14

The system is a clean install of Joomla e.g. its not been updated

The contact page works on Joomla 3.9.27 so settings are correct if it helps.

Looking forward to your response

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32428

I have created a page Contact Form and tested it. It works for me. Please check again.

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AW
Admin - Blooming Wild
Accepted Answer
4 years ago #32452

Your page uses contact form and mine uses form builder. Please check my page "test-1" which has contact form at the bottom working but form builder does not.

Please create the page using form builder and your see it wont work.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32477

Your issue is fixed now. Please check your site.

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AW
Admin - Blooming Wild
Accepted Answer
4 years ago #32480

Could you please let me know what you fixed so I can implement on the main page? You fixed the test page.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32603

In the email subject, you had {{subject}} | {{email}} | {{site-name}} which created the issue. Use {{subject}} | {{site-name}} instead.

Screenshot at Sep 07 11-19-36.png

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