Contact Form not sending - Forum | JoomShaper
Staff replied SP Page Builder

Contact Form not sending

Asked by Admin - Blooming Wild 5 years ago Last activity 5 years ago

Hi, my contact page is not sending emails or notifying. I'm using SP Page Builder 3.7.14 and it does not send emails.

I have imported my contact page from my old site which is using Joomla 3.9.28 and it works fine so seems an issue with SP Page Builder and Joomla still.

Any help please as I was expecting this to be fixed in todays release?

9 replies

François GUENIOT

Hello,
with joomla 3.10 there are bugs.

Admin - Blooming Wild Asked this

I'm using Joomla 4.0.2 with lastest SP which was meant to fix the issue of sending contact form but it has not been fixed.

I have imported my contact page from Joomla 3.9.28 so I know my settings work as it works on this site. Seems an issue with SP Page Builder form not sending.

Ofi Khan Staff
5 years ago · edited

Hello Admin - Blooming Wild

It should be fixed with the latest update. I am checking your issue.

Best regards

Admin - Blooming Wild Asked this

Thank you

I have tried twice to install SP Page Builder 3.7.14

The system is a clean install of Joomla e.g. its not been updated

The contact page works on Joomla 3.9.27 so settings are correct if it helps.

Looking forward to your response

Ofi Khan Staff

I have created a page Contact Form and tested it. It works for me. Please check again.

Admin - Blooming Wild Asked this

Your page uses contact form and mine uses form builder. Please check my page "test-1" which has contact form at the bottom working but form builder does not.

Please create the page using form builder and your see it wont work.

Ofi Khan Staff

Your issue is fixed now. Please check your site.

Admin - Blooming Wild Asked this

Could you please let me know what you fixed so I can implement on the main page? You fixed the test page.

Ofi Khan Staff

In the email subject, you had {{subject}} | {{email}} | {{site-name}} which created the issue. Use {{subject}} | {{site-name}} instead.

Screenshot at Sep 07 11-19-36.png

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