Instagram access error - Forum | JoomShaper
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Instagram access error

Asked by Goedele Van den Eynde 5 years ago Last activity 5 years ago

Hi,
On our website: www.altena.be our Instagram connection was working perfectly. Now all of a sudden we get an error:
Instagram Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons..
I disabled the Instagram addon on our life website, but you can check on www.altena.be/Test.

On the life site I deleted the app ID and the app secret in the administrator and reentered them. When I want to generate the access token I get the message that the url does not appear in the Valid OAuth Redirect URIs. I did not change anything at all about the url's. What can be the problem.

We have joomla 3.10.1 and SP Page builder PRO 3.7.14

1 reply

Ariba Staff
5 years ago · edited

Hello

Thank you for your query. Can you kindly try out the solution here in this Link, it can help you as this does not seem to be a problem with our addon. Also, you can check out the screenshot below.

Screen Shot 2021-09-07 at 10.16.27 PM.png

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