Problem Saving Pages - Question | JoomShaper
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Problem Saving Pages

EK

Eric Klunder

SP Page Builder 4 years ago

I have a problem saving SPPB pages after editing. I can edit the page but when I hit 'save' the button keeps 'rotating'. This won't stop so in the end the page isn't saved and the editing I did is gone.

Strange enough I can edit and save the homepage, but none of the other pages.

Can you help to sort this out?

With kind regards,

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6 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #32992

Hello Klunder,

Please share your administrator access with us in the Hidden Content area so that we can check the issue from our end.

Thanks!

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EK
Eric Klunder
Accepted Answer
4 years ago #33013

Credentials as requested in hidden content

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #33235

Hello there,

The SPPB is working completely fine from my end, see here.

Please clear your browser and Joomla cache and try again.

Thanks!

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EK
Eric Klunder
Accepted Answer
4 years ago #33254

Hi,

Cleared browser cache and Joomla cache. Unfortunatelly no result. I tried to replicate your example: that page will save from my end as well. But when I try to save a page I built myself (i.e. eventpage Nacht van Nederland) the problem still occurs.

Can you have a look again?

With kind regards,

Eric Klunder

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EK
Eric Klunder
Accepted Answer
4 years ago #33404

Did some more testing in saving pages, including pages created myself.

The only pages I can not save are the pages with the filename 'eventpage ....' Other pages can be saved. I also created a new testpage and that can be saved as well.

Can the problem be caused by one of the add-on's i use on the pages with the filename 'eventpage ....'

Can you help me out on this one?

With kind regards,

Eric Klunder

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #38339

Hello there,

Hopefully your issue is fixed already.

If not, please feel free to give us a buzz.

Thanks!

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