Cannot Upload Image With Thai Name - Question | JoomShaper
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Cannot Upload Image With Thai Name

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ธัญญะ วรรธนพิเชฐ

SP Page Builder 4 years ago

Hi

I used sp page builder, addon image to upload images. The attached file is named in Thai, file "พยุ.jpg" https://prnt.sc/1roat25 The system said "file not support" https://prnt.sc/1roav8i

How can I fix this? Now I use JCE to upload Thai named images.

Thanks Regards, Thanya

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5 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #33293

Hello ธัญญะ วรรธนพิเชฐ

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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ธัญญะ วรรธนพิเชฐ
Accepted Answer
4 years ago #33295

please the hidden message. /thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #33303

You are using SP Page Builder 3.6.10. Please use the latest version. It works there.

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ธัญญะ วรรธนพิเชฐ
Accepted Answer
4 years ago #33473

sorry i downloaded SP Page Builder Pro V3.7.14 and installed it.

error file not support https://prnt.sc/1rqjp6n

please help, thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #33505

Please use English as the file name.

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