cannot upload image with Thai name - Forum | JoomShaper
Staff replied SP Page Builder

cannot upload image with Thai name

Asked by ธัญญะ วรรธนพิเชฐ 5 years ago Last activity 5 years ago

Hi

I used sp page builder, addon image to upload images.
The attached file is named in Thai, file "พยุ.jpg" https://prnt.sc/1roat25
The system said "file not support" https://prnt.sc/1roav8i

How can I fix this?
Now I use JCE to upload Thai named images.

Thanks
Regards,
Thanya

5 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
5 years ago

Hello ธัญญะ วรรธนพิเชฐ

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

ธัญญะ วรรธนพิเชฐ Asked this
5 years ago

please the hidden message. /thanks

Ofi Khan Staff
5 years ago

You are using SP Page Builder 3.6.10. Please use the latest version. It works there.

ธัญญะ วรรธนพิเชฐ Asked this
5 years ago

sorry
i downloaded SP Page Builder Pro V3.7.14
and installed it.

error file not support
https://prnt.sc/1rqjp6n

please help, thanks

Ofi Khan Staff
5 years ago

Please use English as the file name.

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