Helix Ultimate Broken - Question | JoomShaper
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Helix Ultimate Broken

J

Johny

Template 2 years ago

Hello! I noticed my menu stopped working. Then I went to template options and everything was broken. This is the error I get: Attempt to assign property "preset1" on null

https://prnt.sc/1s1ldaw

I use Helix Ultimate 2.0.4, Joomla 4.0.2 and SP Page Builder Pro 3.7.14 and I tried to reinstall every single one of them to the latest version.

Thanks

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Website
https://valadavillage.pt
7 Answers
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Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #33981

Hello

Thank you for your query.

Which template are you using, please? Also, can you share your administrative access? Use the hidden mode to share the log in credentials.

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J
Johny
Accepted Answer
2 years ago #33982

Im using Helix Ultimate. Admin: valadavillage.pt/administrator login in hidden

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34083

Hello Johny

Please go to this location: plugins/system/helixultimate/src/fields and replace helixpresets.php file with the attached file. You need to unzip the file and then replace.

helixpresets.php.zip

Best regards

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J
Johny
Accepted Answer
2 years ago #34089

hello! this solved the template options problem. its now working. However the menu is still not working. when you click on it, a blank page appears.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34105

Please share your Super Administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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J
Johny
Accepted Answer
2 years ago #34106

done Link: valadavillage.pt/administrator

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34315

Your issue is fixed now. Please check your site.

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