I Cannot Access SP Page Builder - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

I Cannot Access SP Page Builder

SP

Shawngela Pierce

SP Page Builder 4 years ago

I am not sure when this occurred but I cannot edit the SP Page Builder on my site. When I try to go and edit the image layout for the homepage, I don't see anything. I was trying to edit it because I noticed that the layout had changed on the frontend.

I have the pro version on another site, but for this one I am using the free version. Can someone please help me with this?

0
Website
https://seekwithinyouonline.com
6 Answers
Order by
Oldest Newest Votes
SP
Shawngela Pierce
Accepted Answer
4 years ago #35089

The issue has been resolved. It was actually because the off-canvas menu was not set. After your most recent upgrade, the off-canvas setting was turned off. It happened on my other site as well. I forgot to manually redo it for this site.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #34513

Hello Shawngela Pierce

Your site is inaccessible. Please check it.

Best regards

0
SP
Shawngela Pierce
Accepted Answer
4 years ago #34564

My site is accessbile. I apologize for the wrong url, however, in the bottom where you choose the url, that is correct.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #34663

Thanks for the access. Image Layouts is a Pro addon. You will not be able to access it with Lite.

0
SP
Shawngela Pierce
Accepted Answer
4 years ago #34701

That is strange because the pro version is the only way I could have put it on the site. Anyhow, I have resolved that issue and now have the pro version on there.

The issue is still the same, however, with the layout.

I have attached images to explain what I am saying.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #34719

Please try this fix. Hard reload the administrator and then check. I have checked your site and found it okay. On the administrator, press CMD + SHIFT + R (for Mac) or CTRL + SHIFT + R (for Windows).

0