Canvas Menu has No Entries - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Canvas Menu has No Entries

HB

Holger Busch

Template 4 years ago

Hello everybody. I would like to know, if somebody can help me. On www.emmaus-soest.de the canvas menu has no entries. If you open it by clicking on the three lines it looks like the menu is opening - but there is no content. There are some people who are working on the site - so I can't really say, who has change something. I think that this is just a small thing - but where start to search?

On the site we have Joomla! 3.10.2 and Helixultimate in current version.

0
Website
http://emmaus-soest.de
3 Answers
Order by
Oldest Newest Votes
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #37727

HI,

If you have Helix Ultimate 2.0.5 - please go to Template Options - Menu - Offcanvas then select one of layouts then SAVE settings.

tip #1 from: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

0
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #37714

Hello there,

Please search for the offcanvas module and publish and save it even if it's already published. Then clear the browser and Joomla cache and try again.

Hopefully, it will solve your issue. If not, feel free to give us a buzz again.

Thanks!

0
HB
Holger Busch
Accepted Answer
4 years ago #37785

Thanks Muntasir and Paul.

Paul was right. Helix Ultimate in 2.0.5 is used. In the template options was the main menu selected (I checked this before I made this post) - but I have to select one of the three options especially.

Thanks a lot.

0