Hello there,

Please share your administrator access with us in the Hidden Content area so that we can check the issue from our end.

Thanks!

Fine, I shared them. When do you think you will be able to help us to solve this issue ?

Hello, I checked during the week-end but I didn't see any improvement. Did you try to change something ? Thanks a lot ! Best wishes

Hello there,

I am sorry to say but I cannot access your site with the given credentials. Please make sure that we still get the proper access.

Thanks!

I created some access for you.

Diphone, I had the same problem on my site. Another Forum responder helped me identify a series of 3-5 simple fixes that finally resolved the problem. See my summary at the end of this forum post:

https://www.joomshaper.com/forum/question/9103

Hope that's helpful!