Offcanvas Menu - Question | JoomShaper

Offcanvas Menu

T

Tom

Template 2 years ago

Hi, i am using onepage template and Offcanvas menu is always expanded https://ourgoal.eu/en/ How can i fix it?

Thanks in advance

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23 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #39463

Hi,

Its seema ok on my end could you please clear your browser cache and check again?

https://imgur.com/CBSQK8e

-Regards

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T
Tom
Accepted Answer
2 years ago #39468

Thanks for your quick response, but still the same problem after clearing browser and template cache.

Thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #39524

Hi,

Give me any screencast of your issue it seems ok on my end

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T
Tom
Accepted Answer
2 years ago #39529

1.Structure is a sub-menu of nZEBs, also 2.-10.Collaborations. it should be collapsed under nZEBs and when i press an arrow or a plus symbol to be expand.

The sub menu ia already expanded.

Thans again.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #39539

Give me your super admin access on the hidden content please I need to check

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T
Tom
Accepted Answer
2 years ago #39550

i have provide you the credentials.

thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #39871

Could you please keep a backup and make this off canvas again?

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T
Tom
Accepted Answer
2 years ago #40644

Hi, i have just make a full backup Is anything else that i can do in order to fix it?

Thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #40679

Now create again this offcanvas and try again

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T
Tom
Accepted Answer
2 years ago #40683

Can you Help me on how i will do that?

Thanks again

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #40693

Hi,

You have used onepage template right? This is the deafult settings of onepage template. Please follow our demo and also my screenshot below:

https://prnt.sc/1xppy1v

https://demo.joomshaper.com/2014/onepage/

Thanks

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T
Tom
Accepted Answer
2 years ago #40720

I have try to recreate the offcanvas and same thing. I noticed that this also happen to your demo site, the blog menu is expanded. Is there any option to the submenu to be collapsed and have a plus symbol or an arrow and when i click it expand the submenu?

Thanks again

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #40734

Hi,

Yes, it is also on our demo site. Sorry, there is no way as it's a default setting. You can customize it but you have to do it by yourself as we do not provide customization support

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D
Did
Accepted Answer
2 years ago #42930

Hi Tom, Hi Mehtaz. It's a default setting, OK. We have to customize it by ourselves, OK. But where is the file with those presets we have to customize in SP Page Builder ?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #43053
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T
Tom
Accepted Answer
2 years ago #43183

Hi,

this link is for override article, module or a component. How can i hide sub menu items and appear after clicking the basic menu or a plus (+) symbol.

thanks again.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #43333

As I said you have to customize it. You can follow our others template

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T
Tom
Accepted Answer
2 years ago #43355

Hi, i think th file that i need to customize is templates/shaper_onepage/html/mod_menu/default.php is that right?

Which line do i need to change and what code to write?

Also i just notice that greek off canvas menu is repeated twice.

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #43572

Hello Tom

You are right. You need to customize the file and also css/template.css and js/main.js. They are all linked together. Sorry, we do not provide customization support. Hence no more support on this issue.

Tip: You can take a different menu for offcanvas without the dropdown menu items. Then only parent menus will be shown on the offcanvas. It is an alternative option to hide child items.

Best regards

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T
Tom
Accepted Answer
2 years ago #43636

ok, i will try that. i have noticed that in greek off canvas menu, menu appear 2 times, any ideas why is that happenig?

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #43644

Two offcanvas menu module was published for Greek language. I have unpublished one. Greek language offcanvas is okay now.

Screenshot at Nov 18 15-39-10.png

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T
Tom
Accepted Answer
2 years ago #43650

I didn't remember that at all.

Thanks for all your help

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #43838

No problem. You are welcome.

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