Templates & Section Library Empty

Ofi Khan Staff

5 years ago

Hello Quintin

Apology for the inconvenience. Thanks for sharing the access. I am checking your issue.

Best regards

Q

Quintin Asked this

5 years ago

Thank you Ofi

TD

TOCHTERMANN DAMIEN

5 years ago

Hello, you just have to give license informations again and clear cache, it should work again.

Ofi Khan Staff

5 years ago

Thanks for informing us. It was an issue from our end. It will be fixed soon. Please check after some time.

Q

Quintin Asked this

5 years ago

I've entered the license information again, cleared cache - but the Templates & Sections Library is still empty

Ofi Khan Staff

5 years ago

We are working to fix it. Please allow us some time.

Q

Quintin Asked this

5 years ago

Ok thank you Ofi

Q

Quintin Asked this

5 years ago

Good morning Ofi
Any news on the progess?

Q

Quintin Asked this

5 years ago

Any feedback / progress on this Ofi ?
Client is getting extremly frustrated ...

Ofi Khan Staff

5 years ago

Apology for the delay. This issue was reported by many users. It was coming from our end. Everyone's issue is solved and so should be yours. But weirdly your issue is not solved. I need to check more into it. Please allow some time.