Section library and Page templates not working - Forum | JoomShaper
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Section library and Page templates not working

Asked by John Juhl 5 years ago Last activity 3 years ago

Hi guys,

having an issue when trying to access Sections library and Page Templates from within a SPPB page.

It doesn't work. It did the day before yesterday.

I'm using:

Joomla 4
SP Pagebuilder 3.8.0 PRO
Helix Ultimate
all latest versions

Joomla cache + Chrome cache has been cleared

Thanks, John

7 replies

Ofi Khan Staff

Hello John Juhl

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

John Juhl Asked this

Will do

Ofi Khan Staff

This issue is solved. Please check your site now.

John Juhl Asked this

Super !!! Thanks.

Ofi Khan Staff

You are welcome. Thanks again for your quick feedback about the issue.

Anthony Grinblat

@John Juhl, I have had the exact same problem since switching to Joomla 4. They keep telling me to "turn off mod_security" but there is none with GoDaddy.

I discovered when I DON'T put in my licence key, the Sections load but can't be used. When I put the key back in, I just get the spinning wheel of death.

Have you found a solution?

John Juhl Asked this

@Anthony Grinblat, to be honest, I wouldn't know - I started to build my own "library" - and thus haven't used the sections since back then.
The problem I had was on a now discarded web-site, so I don't know if it was site related or what - but I do recall that the Support solved the problem on MY specific site.

J:)

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