Cannot Save Or Edit Articles - Question | JoomShaper
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Cannot Save Or Edit Articles

C

ConsultPW

SP Page Builder 4 years ago

We were buikding a site in 2020 with the following settings: Indigo v 1.5 Joomla 3.9.21 Ultimate 1.1.2 Pagebuilder Pro 3.7.6 JCE Pro 2.7.1

The site was not used or changed (due to Covid lockdown in UK) Now we need to complete the site and not surprisingly, there were a lot of upadtes available now, Updating all meant that we could not save or edit articles so we re-installed back up and tried each update separately. Joomla, Pagebuilder, JCE all update without issue.

When updating the Helix Ultimate Framework to 2.0.6 results in NOT BEING ABLE TO EDIT OR SAVE ARTICLES.

Any ideas on this please? Thanks

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4 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #41954

Hi, do you have J2Store component there? If yes, please read tip #3: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

But lockdown wasn't for Internet nor websites ;p

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C
ConsultPW
Accepted Answer
4 years ago #41955

Wow. That was an amazingly quick fix Paul. Thanks. I missed that tip when searching.

PS - Some websites slept through lockdown as their adminstrators were down with the human bug! Fortunately all well now. Hope same is true with you.

Regards, Paul

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #41961

I added it around 2 weeks ago, because we noticed that many users have this same problem.


You're welcome.

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MH
Michael Hrynewich
Accepted Answer
4 years ago #42272

Thank you - we were having the same issue!! Quick and easy fix.

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