Video Addon - Question | JoomShaper
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Video Addon

J

JoomSon

SP Page Builder 4 years ago

The video addon is not showing the mp4 video. The video used to work but now does not anymore.

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6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42203

Do you have any extra SEO component installed?

Right now I cannot even see the file using direct link: https://ixoxo.co.za/images/dierolbos.mp4

it rediect me to /en/ every single time and Joomla cannot find & load that file. And this is not normal behavior.


Make a simple extra test, as well. Create Custom module, switch to HTML mode, and put HTML5 player.

 <video controlslist="nodownload" autoplay muted>
 <source src="/ixoxo.co.za/images/dierolbos.mp4" type="video/mp4">
    </video>

Publish somewhere in module position and check. put https://

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42183

Hi,

but where you have (used) that video addon? show me

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J
JoomSon
Accepted Answer
4 years ago #42185

Hi there, it is on https://ixoxo.co.za/en/die-rolbos. It used to work, I also tried your test video but is does not work either.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42199
  1. Use full URL for video with https - it may help
  2. Is your website multilanguage ? If yes, in plugin "System - Language Filter" - Remove URL Language Code - YES - Then Save setting. If not, disable that plugin.

Then try again

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J
JoomSon
Accepted Answer
4 years ago #42202

Hi, thank you for your answer, but unfortunately it does not work. I added full URL for the video and removed URL Language Code YES. Nothing changed so I disabled the language filter plugin,then my page shows 404 error. It was always working also as multi-language, so I don't know why it now shows the player but not the video.

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J
JoomSon
Accepted Answer
4 years ago #42213

Hi, yes, I placed it on one of the main pages and it works there. It also works with a different player on the page where it should be. I will try again and otherwise, I will use another player. Thank you for your assistance

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