Templates not found - Forum | JoomShaper
Staff replied SP Page Builder

Templates not found

Asked by Alen 4 years ago Last activity 4 years ago

Hello, I am trying to add the templates of SP PAGE BUILDER pro but the following message appears, Templates not found. Could you help me solve?

5 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Alen Asked this
4 years ago

Thanks

Toufiq Senior Staff
4 years ago

Please disable the mod_security from your hosting server or disable the rocket loader from your CloudFlare service. Thanks

Alen Asked this
4 years ago · edited

We are running joomla on Debian virtual machine on proxmox. It is dedicated server with public IP. We don’t have mod_security installed at all. I have full root privileges on that server.

Toufiq Senior Staff
4 years ago

Your server blocked to load the resource of page builder. That's why occurred the problem.

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