Templates Not Found - Question | JoomShaper
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Templates Not Found

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Alen

SP Page Builder 4 years ago

Hello, I am trying to add the templates of SP PAGE BUILDER pro but the following message appears, Templates not found. Could you help me solve?

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44124

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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A
Alen
Accepted Answer
4 years ago #44175

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44214

Please disable the mod_security from your hosting server or disable the rocket loader from your CloudFlare service. Thanks

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A
Alen
Accepted Answer
4 years ago #44397

We are running joomla on Debian virtual machine on proxmox. It is dedicated server with public IP. We don’t have mod_security installed at all. I have full root privileges on that server.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44448

Your server blocked to load the resource of page builder. That's why occurred the problem.

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