OFF CANVAS MENU DISSAPEAR IN MOBILE VIEW - Question | JoomShaper

OFF CANVAS MENU DISSAPEAR IN MOBILE VIEW

RO

RICARDO MARTIN ORTEGA

Helix Framework 2 years ago

Dear Sirs:

I have a web (see in hidden content) developed with Joomla 3.10.3 , template shaper_helixultimate 1.1.4, plugin System-Helix Ultimate Framework 1.14 and SPPage Builder 3.7.12.

I have also a custom CSS in template to always expand all sublevels for off canvas menu (this css code was proposed by your support several months ago when there was no frontend option to select sublevels expand status): .offcanvas-menu .offcanvas-inner .sp-module ul > li ul {display: block;}

When I update shaper_helixultimate from 1.1.4 to 2.05, there are 2 problems:

1st.- the off canvas menu icon dissapears in the mobile view (So I can not navigate through the different pages)

2nd.- in the desktop view, the megamenu change from correct right aligned to left aligned

Please, steer me how to solve these issues.

Thanks in advance,

Ricardo

0
14 Answers
Pavel
Pavel
Accepted Answer
2 years ago #45998

Hi guys. Read this topic. Maybe it wil be solution for you

https://www.joomshaper.com/forum/question/9103

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #44984

Hello RICARDO MARTIN ORTEGA

Sorry, I have not found any of the issues with your site. Perhaps, you have found the solution. Please follow this documentation for solving some general issues.

Best regards

0
RO
RICARDO MARTIN ORTEGA
Accepted Answer
2 years ago #45188

Dear Ofi Khan:

The problem is that I can not update shaper_helixultimate from 1.1.4 to 2.05, if I update it, then the off canvas menu dissapears. I have repeated several times and always breaks there. So, that is the reason I leave shaper_helixultimate in the old 1.1.4 version, because it works for my site (mobile view).

How can we solve this? Do you need that I upload it to 2.0.5 version to check how it fails? If so, I will need fast support because mobile version will be useless.

Waiting for your reply,

Kind regards,

Ricardo

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #45194

okay, I understand now. In that case, please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. Then I will check your site backup on my localhost. You can continue your site meanwhile I fix this.

0
RO
RICARDO MARTIN ORTEGA
Accepted Answer
2 years ago #45342

Dear Ofi Khan:

See link to ZIP backup.

Kind regards,

Ricardo

0
S
Siniša
Accepted Answer
2 years ago #45365

Guys, I have simillar situation. I added SPPB pro page on frontend and Menu Module is't working on mobile. Also using latest Helix Ultimate. basdomace.com

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #45445

Hello Siniša

Please post a new question. We will help you.

Best regards

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #45446

RICARDO MARTIN ORTEGA,

Please share the public access link. I cannot access your shared link.

0
S
Siniša
Accepted Answer
2 years ago #45477

[basdomace.basdomace.com](httpbasdomace.com

0
RO
RICARDO MARTIN ORTEGA
Accepted Answer
2 years ago #45497

Dear Ifi Khan:

Please, check the new shared link provided (previous one had restricted access, sorry)

Kind regards,

Ricardo

0
S
Siniša
Accepted Answer
2 years ago #45648

can anyone help me?

0
RO
RICARDO MARTIN ORTEGA
Accepted Answer
2 years ago #45976

Dear Ofi Khan:

Is there any feedback about issue reported?

Thanks in advance,

Ricardo

0
RO
RICARDO MARTIN ORTEGA
Accepted Answer
2 years ago #46047

Thanks Pavel. Following your link I have solved the problem. I use to work with Chrome but indeed is necesary to check changes made with a second navigator (Firefox) and take care to clear caches. Thanks again

0
Pavel
Pavel
Accepted Answer
2 years ago #46049

You are wellcome

0