Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

Hello again, i am having the same issue, could you please help me?

it is happening when i try to create, save and edit an SP Page Builder Module on this website www.adashmexico.com/2021

Thank you

https://prnt.sc/128pqnz

Hello Toufiq

I am sending again the user and password

Administrator access does not work.

https://prnt.sc/12f810e

Hello Toufiq, i am sending another credentials.

Thank you

Sorry for this, i have to put more attention.

it is deleting the *

Toufiq, i created a user just for you

Hi there, I have created an article with the page builder and it works fine. Will you please check & let me know. Thanks

Hello, your article looks fine

could you please try to edit the SP Page Builder Module i created called "Pie Adash Mexico" There you will see what i am talking about

Yes, there has problem. Also, I have created a test module and it works fine. Will you please check & let me know.

Note: What was the content inside your module?

The content inside the module is the footer of the website

No, I didn't want to know where was your module. I want to know that, did you use any third-party extension or script for the module? Thanks

I inserted three addons, one for Text, one for logo and other one for html raw to insert and iframe of my form i created using Cognito.

Please ignore to use iframe inside the raw html addon. Thanks