I have few issues on my sp page builder pro pages after moving to the hosting site ... the page won't display just return error [This page isn’t working] message and immediately lock the page in the hosted site.
Staff replied
SP Page Builder
page builder pro pages
9 replies
Ofi Khan Staff
Hello Ephrem Zena Bekele
The issue could be from your hosting configuration. Please contact your hosting provider. Also check that you have followed this documentation
Best regards
Ephrem Asked this
I have tried with the hosting company and tested all the configuration of the site and we didn't find any issue however the SP Page Builder Pro - Pages didnot display and lockup the page after the page return error. I have also tried with diffrent browsers to open the pages in both with or without Incognito mode, still getting the same error. Should I uninstall and reinstall SP Page Builder without data loss? Please advice.
Ofi Khan Staff
Yes, you can do this. Sometimes it helps.
Ephrem Asked this
I have uninstall and reinstall SP Page Builder but still unable to access the page and getting error message and immediately lock the page. Please advice.
Ofi Khan Staff
Please share a screencast of your issue to understand it better.
Ephrem Asked this
4 years ago
· edited
unable to upload pics on the support page.
In the hidden content I have added confidential info for you to access the pages.
Please advice.
Thanks.
Ofi Khan Staff
Sorry, I am unable to log in. Please check your credentials. Also, take a screenshot and share via any platform. For example: Lightshot or Imgur
Ephrem Asked this
Sorry to hear that .. I have updated the password phrase it is 0 (zero).
Thanks.
Ofi Khan Staff
Please try your site on localhost and check. If no problem is found there, then it is surely on the hosting provider.
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