Hi there,

Thanks for contacting us. Sorry for the inconvenience. Can you share full page screenshot. Your screenshot will help me find out the solution.

-Thanks

Hi Arthur,

1. Thanks for screenshot, can you share access
2. By now, I hope you can edit it using Admin (back-end) editor.
3. Fonts - do you mean font-size, font-family or font color?
   In some cases, you have to use custom CSS indeed. Basic stuff.

Well , to share access I would have to: SCENARIO 1 1- know who you are ? 2- schedule a date/time so I can see what you doing 3- agree on what Remote Access tool to use

SCENARIO 2 If you talking about direct access to the site back end - possibly yes but you would have to provide an Email to share credentials and we would have to clarify step (1)

At this moment (since I need to work on the site I had to remove entire ROW ELEMENT and recreating it, so the issue is gone but when it appears again I will let you know, so you can play with it.

By comparison: WordPress Elementor uses Object Inspector. That makes all the hard to access areas easy to manage and change. Check this out (if you are not familiar..). We know that browsers can use Layers etc and such inspector is a must because underlying elements will be unaccessable with the mouse.

At this moment I have ton of problems getting MENU to work and look as expected. Pages do not react to the change and I cannot locate simple things (even despite using Cache Cleaner). To be honest the more I work the more I am disapointed by the HELIX3 template. While the SPB is kinda OK, the template for J4 seems to have lots os problems. Simple things are hard to do.

For example I can't figure out why the Submenu is getting some wired colors, the top menu is changing color when scrolling etc. I choose to locate the social icons at the bottom (Footer1) and they still show up at the top etc. I understand some of it might come from J4 (as it possibly has some bugs) but my purpose was to find a Page Builder which works with J4, that is why I choosed SPB.

I do not get what this "Hidden Content" is. If it is a link then it does not open

I just removed all other templates, leaving just default J4 and Helix3. Here is how the site looks like and I see no way to change the Header/Menu and Footer.

https://ibb.co/W5tThnx

On this PIC the footer is completely different than header, the fonts are impossible to change, the Logo is not sized and impossible to move around. The LANGUAGE SELECTOR placed in 3rd column shows up in the middle,... The background is not there ,... all looks terrible

What I also do not understand is that when I changed the default template to standard Joomla Casiopeya the site still shows Helix3 layout,..

For your last query

Please check the documentation of Helix3.

https://www.joomshaper.com/documentation/helix-framework/helix3/how-to-tips

https://www.joomshaper.com/documentation/helix-framework/helix3/basic-settings

At first, we need solve your property access issue then i will check this issue.

https://prnt.sc/23zg3zo

so you saying "we need solve", then you just posting links to the documentation, and nothing is fixed or resolved...

That is not really helpful. I purchased SPB over a week ago and so far got nothing done :-( So far Helix3 template seems to be a big culprit and I do not even see if I can use SPB because of that. I have also asked several simple questions which your guys have not answered :-(

posted site access

I would request you to please use the Helix Ultimate instead of Helix3. I hope you will enjoy with the Helix Ultimate. If you need more and more help we will help you definitely.

https://www.joomshaper.com/helix

-Thanks