Unable to work with TEXT BLOCK - Forum | JoomShaper
Solved SP Page Builder

Unable to work with TEXT BLOCK

Asked by DISTINTIVA adv 4 years ago Last activity 4 years ago

I have updated my PRO version to the latest release and now I can no longer modify or use the add Text Block.

Apparently all the other add works but for the text there is no way. As a product of inserting a new one or modifying an existing one, the page becomes blank, without any content.

If I go out and reopen the article everything is as before but it remains that I cannot use the Text Block.

FOR CLARITY, THIS HAPPENS NOT ON THE PAGEBUILDER PAGE BUT ON THE ARTICLES MADE WITH THE PAGE BUILDER INTEGRATION

Link img: https://www.webinar-meliusform.it/spritz/images/Schermata_2021-12-21_alle_154804.png

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

Common mistake. Easy to fix.

You're welcome.

3 more replies

Paul Frankowski Senior Staff
4 years ago · edited

Ciao,

do you have JCE Editor ?

If yes, please update to last version, check manually. You should have v2.9. 18+

If no, make sure that TinyMCE editor is set as default editor for all users.

SPPB can work only with those TWO EDITORS.

Paul Frankowski Senior Staff

Fixed. I logged and I set TinyMCE editor as default for "Simona" user , and now it should be OK.

foto_7437_2021.jpg

DISTINTIVA adv Asked this

perfect thank you very much.
With TinyMCE everything solved

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