Site Wont load (error: 0 call to undefined method helixultimate\framework\platform\helper) - Forum | JoomShaper
Staff replied Helix Framework

Site Wont load (error: 0 call to undefined method helixultimate\framework\platform\helper)

Asked by Steve Walsh 4 years ago Last activity 4 years ago

This started on 07.06.22. My website won't load and I get this error

error: 0 call to undefined method helixultimate\framework\platform\helper

8 replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Steve Walsh Asked this
4 years ago

hi, Do I post it in the hidden content?

Steve Walsh Asked this
4 years ago

please see bwloebelow belowbelow

Toufiq Senior Staff
4 years ago

Will you please downgrade PHP 8.1.7 to 8.0 and let me know. Thanks

Steve Walsh Asked this
4 years ago

ok, I will ask my programmer to do that. Did you do any changes?

Toufiq Senior Staff
4 years ago

I didn't change anything core. I did one mistake publish unpublish in module area. I think one of module occurred the problem. Thanks

Toufiq Senior Staff
4 years ago

If the PHP 8.0 doesn't solve your issue then I have to forward your issue developer team & it take some time. Thanks

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