Staff replied Helix Framework

No offcanvas after helixupdate

Asked by Martin T. 4 years ago Last activity 4 years ago

Hi,
After Update to new Helix version.
Offcanvas is not display.

11 replies

Ofi Khan Staff

4 years ago

Hello martin

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Paul Frankowski Senior Staff

4 years ago · edited

Hi Martin,

tip#1:
https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

then you have to add also this custom CSS:

.burger-icon {width: 25px;}

.burger-icon > span {
  display: block;
  height: 2px;
  background-color: #C6A274;
  margin: 5px 0;
}
body.ltr #offcanvas-toggler.offcanvas-toggler-right { top: 30px;}

Martin T. Asked this

4 years ago

Hello Paul,
your solution works though. But it's not the original offcanvas.

Attached are the access data. Something must have gone through the update.

joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq
I don't see the same picture as yours here under the menu. I can select offcanas though. but it doesn't show me the rest.

blue_Shift

4 years ago

I too lost offcanvas after the update. I replaced it with a module that calls an engagebox sidebar.

Martin T. Asked this

4 years ago

Any News?

Paul Frankowski Senior Staff

4 years ago

Hi Marin, thanks for access. I will check.

Probably your template is not raw Helix Ultimate, but template based on it.

Paul Frankowski Senior Staff

4 years ago · edited

Mobile Menu should work now.

I used my custom CSS (above). You could use it faster to make it work.

If you want to change colors inside, guide is in Helix documenation.
By defult on our demo site, it has white bg.

If you thought about something else ... make screenshot or mockup and share link to image then we will think.

I added few custom CSS lines extra and now header looks even better

Ofi Khan Staff

4 years ago

Apology for the inconvenience. I have selected Mega Menu & Off-canvas in Mega Menu settings. Your issue is fixed now. Please check your site.

Screenshot at Feb 28 15-31-18.png

Paul Frankowski Senior Staff

4 years ago

@blue_Shift

Mobile Menu is stil there, only probably you need to use this same (or very similar) custom CSS.

Martin T. Asked this

4 years ago

This is the template Restora. No changes made here except custom CSS.
The menu you created is not the original menu.
Something is not right. So I ask you or your colleagues to take a look at why the original off-canvas menu broke.

As already mentioned, I don't see the settings in the Helix template. I can only select right and left there.
Your css code works as a temporary solution.

Please see why the original menu is gone