Cannot load page template or blocks - Forum | JoomShaper
Staff replied SP Page Builder

Cannot load page template or blocks

Asked by PartnerSolution 4 years ago Last activity 4 years ago

I'm tryint to load page templates and/or blocks to edit a new page with the builder but it says: "templates not found" or "There is no sections found. Please reload and try again."

Could you please explain what is happening?

Thank you,
Dave - PartnerSolution.it

PS: do you need SuperAdmin access to the website?

5 replies

Rashida Rahman Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. We are working on our server. We will fix it soon.

Best Regards

Rashida Rahman Staff

Hi,

This issue should be resolved now.

Kindly, check and do let me know.

Thanks!

Oliver

No, it is not - I have the same problem.
Templates work fine, but Blocks don't in Page Builder Pro 4.

Rashida Rahman Staff

Hi Oliver!

It might be a different issue, then. It was temporary issue 4 months back, and we all are able to use page layouts and blocks after that.

Kindly post a new question with details and access to your site.

Best Regards

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