Cannot Load Page Template Or Blocks - Question | JoomShaper

Cannot Load Page Template Or Blocks

Exacta Group

Exacta Group

SP Page Builder 2 years ago

I'm tryint to load page templates and/or blocks to edit a new page with the builder but it says: "templates not found" or "There is no sections found. Please reload and try again."

Could you please explain what is happening?

Thank you, Dave - PartnerSolution.it

PS: do you need SuperAdmin access to the website?

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5 Answers
isay777
isay777
Accepted Answer
2 years ago #62762
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #62763

Hi there,

Thanks for contacting us. Sorry for the inconvenience. We are working on our server. We will fix it soon.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #62821

Hi,

This issue should be resolved now.

Kindly, check and do let me know.

Thanks!

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O
Oliver
Accepted Answer
1 year ago #78852

No, it is not - I have the same problem. Templates work fine, but Blocks don't in Page Builder Pro 4.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #78872

Hi Oliver!

It might be a different issue, then. It was temporary issue 4 months back, and we all are able to use page layouts and blocks after that.

Kindly post a new question with details and access to your site.

Best Regards

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