Left toolbar Page Builder frontend isn't showing - Forum | JoomShaper
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Left toolbar Page Builder frontend isn't showing

Asked by Koen Maryns 5 years ago Last activity 5 years ago

Hello

I'm on Pagebuilder 3.7.9 and when I want to edit a page on frontend and press the "pencil" (edit button) in frontpage then the left toolbar disapears and just leaves a gray column.

It only happens at this particular website... Should I just try to re-upload the latest version?

This is how it is when I login on the front end editing
https://ibb.co/6Y9TLpH

This is what I see after pressing the edit button
https://ibb.co/NYFSVWV

9 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

Koen Maryns Asked this

Here you go (in the hidden content)

Koen Maryns Asked this

Hmm, Any idea what would of cause this?

As I tested it with 3 different browsers so it couldn't be a browser isue...

Toufiq Senior Staff

It's work my end. If i foud the issue, i can investigate the problem. But, no issue found. Thanks

Koen Maryns Asked this
5 years ago · edited

https://ibb.co/mtyfcPK

We are getting this problem that is causing this. If we want to go to another editor then it just loads our front end editing with a 404 page.

Never came across this error?

Toufiq Senior Staff

Please check now and ignore use the JCE editor. Thanks

Koen Maryns Asked this

It still doesn't work.

I made a screenvideo of it for you to see what exactly I press. The link is in the hidden content.

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