Left Toolbar Page Builder Frontend Isn't Showing - Question | JoomShaper
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Left Toolbar Page Builder Frontend Isn't Showing

KM

Koen Maryns

SP Page Builder 4 years ago

Hello

I'm on Pagebuilder 3.7.9 and when I want to edit a page on frontend and press the "pencil" (edit button) in frontpage then the left toolbar disapears and just leaves a gray column.

It only happens at this particular website... Should I just try to re-upload the latest version?

This is how it is when I login on the front end editing https://ibb.co/6Y9TLpH

This is what I see after pressing the edit button https://ibb.co/NYFSVWV

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #6381

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

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KM
Koen Maryns
Accepted Answer
4 years ago #6479

Here you go (in the hidden content)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #6613

Hi there,

Thanks for getting back. I have checked my end and it works fine.

https://prnt.sc/zl4gs0

-Thanks

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KM
Koen Maryns
Accepted Answer
4 years ago #6651

Hmm, Any idea what would of cause this?

As I tested it with 3 different browsers so it couldn't be a browser isue...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #6657

It's work my end. If i foud the issue, i can investigate the problem. But, no issue found. Thanks

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KM
Koen Maryns
Accepted Answer
4 years ago #12099

https://ibb.co/mtyfcPK

We are getting this problem that is causing this. If we want to go to another editor then it just loads our front end editing with a 404 page.

Never came across this error?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #12212

Please check now and ignore use the JCE editor. Thanks

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KM
Koen Maryns
Accepted Answer
4 years ago #12217

It still doesn't work.

I made a screenvideo of it for you to see what exactly I press. The link is in the hidden content.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #12218

At first solve this issue.

https://prnt.sc/10ye5hh

After solve this issue, Please let me know. Thanks

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