I cannot make the payment - Forum | JoomShaper
Staff replied General

I cannot make the payment

Asked by Marek N 3 years ago Last activity 3 years ago

10 replies

Ariba Staff

Hello

Thank you for your query. Apologies for your inconvenience. Please share your email address, we will communicate with you regarding this.

Marek N Asked this

there is my e-mail in my profile, can you see it?

Ariba Staff

The email is not visible, sorry. You can share it here in the hidden box.

Marek N Asked this

ok

Marek N Asked this

Will you send me how to pay in dollars?

Marek N Asked this

How can I pay in dollars

Ariba Staff

Hello

I have replied through email, we can continue our communication there.

Thank you.

Marek N Asked this

FastSpring. adds a commission that I do not want to pay

i always paid in dollars and now i want to pay in dollars too

just like here

https://prnt.sc/M2b8JSdNuoyD

Marek N Asked this

i don't want any fastspring!!!

i want to pay joomshaper

i want to pay joomshaper in dollars

do not write to me about fastspring, I am not interested in it

I pay for many services:

examples:

google ads
facebook
plesk
shutterstock
joomlart

I pay by card everywhere without any intermediaries

Ofi Khan Staff

Hello Marek N

All the pricing are excluding TAX. The Tax is automatically calculated based on the Customer’s region by our Payment Gateway, FastSpring. For more information: https://fastspring.com/docs/about-vat-and-sales-tax/

TAX is the added amount while you checkout. You can get rid of this by giving a TAX ID while checkout. Then TAX will not be added to the product price.

If you have already paid with added TAX, then you can contact FastSpring to return the TAX amount and add your TAX ID to the invoice here:
https://fastspring.com/consumer-support-form/tax-vat-gst/

Remember that you can only claim this within 30 days of purchase.

Best regards

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