Website Form Not Working - Forum | JoomShaper
Staff replied SP Page Builder

Website Form Not Working

Asked by digitalmaster 3 years ago Last activity 2 years ago

I have seen this asked here multiple times but have not found a solution. I've tested the email address, and joomla, both are sending emails fine. SP Pagebuilder forms are not working on the site and doesn't even register or provide a send verification on the page, it's just not sending email.

7 replies

Ofi Khan Staff

Hello digitalmaster

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

digitalmaster Asked this

I switched to using another form. I've also started getting back into developing on vanilla joomla so I can move away from using Joomshaper in the future. It's too inconsistant and there are endless complaints on here and it's no longer supported.

Ofi Khan Staff

It's unfortunate to hear. Hopefully, we will improve in the future and overcome the limitations.

easybreather
2 years ago · edited

Hi I have the same issue. New contact form added, configured and visible on page. However, on "send" no email is received.
Have checked independently that php mail works (yes) and email address correct (yes)...

Ofi Khan Staff

Hello easybreather

Please remove the credentials from this post. It is visible to the post owner. Post a new question regarding your issue. We will check and help you.

Best regards

easybreather

Opps! Thanks. Have removed.
Will resubmit question...

Ofi Khan Staff

You are welcome 😊

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