Shaper Gazette: Search Tags Empty After Upgrade

Toufiq Senior Staff

3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. After one update means? Will you please explain?

-Thanks

Adriaan Buys Asked this

3 years ago

Hi Toufiq
Please look at the screenshot. You can see the popular tags heading. There are no tags under it. Or click the home page and click search. The popular tags section is empty.

Toufiq Senior Staff

3 years ago

I have checked the quickstart package and it works fine. Did you change any code? Thanks

Adriaan Buys Asked this

3 years ago

Hi Toufiq
there is some custom code in the custom code sections in the template from the support teams over the years. But nothing on the tabs sections that I know of

Toufiq Senior Staff

3 years ago

I just checked your site on my localhost and it works fine.

https://prnt.sc/JKkFR-QmfIQF

Toufiq Senior Staff

3 years ago

Please check now. Thanks

Adriaan Buys Asked this

3 years ago

Thank you, Toufiq. It works now. Only thing is.. it seems to be alphabetical starting at the z. Not the most popular. Is there a way you could fix that? Also please let me know what you changed cause I want to move to J4 and make sure the changes stay.

Toufiq Senior Staff

3 years ago

The template helper file was modified from you. Just replaced the default helper file from the original template. Thanks