Shaper Gazette: Search Tags Empty After Upgrade - Question | JoomShaper
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Shaper Gazette: Search Tags Empty After Upgrade

Adriaan Buys

Adriaan Buys

Template 2 years ago

HI There, After one of the upgrades the popular tags are empty. https://www.dropbox.com/s/gxv4xqc04f7kr04/Screenshot%202023-04-19%20at%2011.24.37.png?dl=0

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #114184

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. After one update means? Will you please explain?

-Thanks

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Adriaan Buys
Adriaan Buys
Accepted Answer
2 years ago #114268

Hi Toufiq Please look at the screenshot. You can see the popular tags heading. There are no tags under it. Or click the home page and click search. The popular tags section is empty.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #114635

I have checked the quickstart package and it works fine. Did you change any code? Thanks

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Adriaan Buys
Adriaan Buys
Accepted Answer
2 years ago #114861

Hi Toufiq there is some custom code in the custom code sections in the template from the support teams over the years. But nothing on the tabs sections that I know of

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #114997

I just checked your site on my localhost and it works fine.

https://prnt.sc/JKkFR-QmfIQF

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115003

Please check now. Thanks

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Adriaan Buys
Adriaan Buys
Accepted Answer
2 years ago #115037

Thank you, Toufiq. It works now. Only thing is.. it seems to be alphabetical starting at the z. Not the most popular. Is there a way you could fix that? Also please let me know what you changed cause I want to move to J4 and make sure the changes stay.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115057

The template helper file was modified from you. Just replaced the default helper file from the original template. Thanks

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