Staff replied SP Page Builder

trouble with the instagram gallery configuraion

Asked by Miguel 2 years ago Last activity 2 years ago

Hi there, how are you?
I need help with the Instagram gallery configuration please.
When I click on GENERATE TOKEN I get this error: error
How can I solve this?
Thanks!

6 replies

Ofi Khan Staff

2 years ago

Hello Miguel

Please follow this documentation. I have also made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too.

Best regards

Miguel Asked this

2 years ago

Hello!
I followed the documentation but got the error. I watched the video and the only difference I found is that you set the app to "none" on "Business Type" and I set it to "consumer."
Could it be the problem? Or is a consumer-type application enough for this?
The rest of the steps were followed exactly as it says in the documentation!
thank!

Miguel Asked this

2 years ago

hi there, any news on this?

Ofi Khan Staff

2 years ago

Please stricly follow the video and then check the issue. Set the app to "none" and check.

Manuel Valentin

2 years ago

I had the same issue, and solved it by creating an app of type Business/Company, and then configuring the service "Facebook Login for Business". During a long time I always was trying with an app of type Consumer, but it had never been working, until I made this change.
The official Joomshaper documentation is outdated, because the app type "none" seems to have been removed by Facebook.

Ofi Khan Staff

2 years ago

Hello Manuel Valentin

Thanks for your valuable suggestion here. The documentation will be updated soon. Yes, setting the app type Business will work fine.

Best regards

Miguel Asked this

2 years ago

Hi Ofi Khan, how are you?
I really need your help here. I'm stucked. I created a new business app. Meta added some steps in the configuration. For example, Facebook login, requires some additional permisions. When I access to the permissions configuratiion, there's a large quantity of options. No idea wich ones needs to be active

https://drive.google.com/drive/folders/1zT90QwZ6txtuWLzGaTAJGh3lT-jhDWDq?usp=drive_link

Thank

Manuel Valentin

2 years ago

In my case, clicking on "Request advanced access" on the "public_profile" permission and following the subsequent steps was enough to make it work, I did not activate advanced access on any other permission types.

Ofi Khan Staff

2 years ago

Miguel

I am fine and hope you are well too. I have not activated advanced permission and facebook app works fine without it. I have no idea about it. In general, if you have issue with activating the addon, then let me know.