Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace? - Forum | JoomShaper
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Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace?

Asked by Peter Dowse 2 years ago Last activity 2 years ago

Hi Guys,

Getting the following error.

Any ideas?

Error ClassNotFoundError
HTTP 500 Whoops, looks like something went wrong.
Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform".
Did you forget a "use" statement for another namespace?
[2/2] ClassNotFoundError
Symfony\Component\ErrorHandler\Error\ClassNotFoundError:
Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform".
Did you forget a "use" statement for another namespace?

at /home/gfwiczau/public_html/templates/jewels/error.php:19
at require()
(/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:731)
at Joomla\CMS\Document\HtmlDocument->_loadTemplate()
(/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:785)
at Joomla\CMS\Document\HtmlDocument->_fetchTemplate()
(/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:622)
at Joomla\CMS\Document\HtmlDocument->parse()
(/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:640)
at Joomla\CMS\Document\HtmlDocument->render()
(/home/gfwiczau/public_html/libraries/src/Document/ErrorDocument.php:139)
at Joomla\CMS\Document\ErrorDocument->render()
(/home/gfwiczau/public_html/libraries/src/Error/Renderer/HtmlRenderer.php:70)
at Joomla\CMS\Error\Renderer\HtmlRenderer->render()
(/home/gfwiczau/public_html/libraries/src/Exception/ExceptionHandler.php:136)
at Joomla\CMS\Exception\ExceptionHandler::render()
(/home/gfwiczau/public_html/libraries/src/Exception/ExceptionHandler.php:73)
at Joomla\CMS\Exception\ExceptionHandler::handleException()
(/home/gfwiczau/public_html/libraries/src/Application/CMSApplication.php:336)
at Joomla\CMS\Application\CMSApplication->execute()
(/home/gfwiczau/public_html/includes/app.php:58)
at require_once('/home/gfwiczau/public_html/includes/app.php')
(/home/gfwiczau/public_html/index.php:32)
[1/2] Error

Error:
Class "HelixUltimate\Framework\Platform\HTMLOverride" not found

at /home/gfwiczau/public_html/templates/jewels/html/com_content/featured/default.php:11
at include()
(/home/gfwiczau/public_html/libraries/src/MVC/View/HtmlView.php:416)
at Joomla\CMS\MVC\View\HtmlView->loadTemplate()
(/home/gfwiczau/public_html/libraries/src/MVC/View/HtmlView.php:204)
at Joomla\CMS\MVC\View\HtmlView->display()
(/home/gfwiczau/public_html/components/com_content/src/View/Featured/HtmlView.php:209)
at Joomla\Component\Content\Site\View\Featured\HtmlView->display()
(/home/gfwiczau/public_html/libraries/src/MVC/Controller/BaseController.php:697)
at Joomla\CMS\MVC\Controller\BaseController->display()
(/home/gfwiczau/public_html/components/com_content/src/Controller/DisplayController.php:122)
at Joomla\Component\Content\Site\Controller\DisplayController->display()
(/home/gfwiczau/public_html/libraries/src/MVC/Controller/BaseController.php:730)
at Joomla\CMS\MVC\Controller\BaseController->execute()
(/home/gfwiczau/public_html/libraries/src/Dispatcher/ComponentDispatcher.php:143)
at Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch()
(/home/gfwiczau/public_html/components/com_content/src/Dispatcher/Dispatcher.php:56)
at Joomla\Component\Content\Site\Dispatcher\Dispatcher->dispatch()
(/home/gfwiczau/public_html/libraries/src/Component/ComponentHelper.php:361)
at Joomla\CMS\Component\ComponentHelper::renderComponent()
(/home/gfwiczau/public_html/libraries/src/Application/SiteApplication.php:218)
at Joomla\CMS\Application\SiteApplication->dispatch()
(/home/gfwiczau/public_html/libraries/src/Application/SiteApplication.php:261)
at Joomla\CMS\Application\SiteApplication->doExecute()
(/home/gfwiczau/public_html/libraries/src/Application/CMSApplication.php:306)
at Joomla\CMS\Application\CMSApplication->execute()
(/home/gfwiczau/public_html/includes/app.php:58)
at require_once('/home/gfwiczau/public_html/includes/app.php')
(/home/gfwiczau/public_html/index.php:32)

Here's the Joomla details.

System Information
Setting Value
PHP Built On Linux usng02.directrouter.com 4.18.0-513.18.1.lve.el8.x86_64 #1 SMP Thu Feb 22 12:55:50 UTC 2024 x86_64
Database Type mysql
Database Version 10.6.17-MariaDB
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
Database Connection Encryption None
Database Server Supports Connection Encryption No
PHP Version 8.1.27
Web Server LiteSpeed
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 5.0.3 Stable [ Kuboresha ] 20-February-2024 16:00 GMT
Joomla Backward Compatibility Plugin Enabled (classes_aliases:"1", es5_assets:"1")

Accepted answer

Marked as the solution
Peter Dowse Asked this

I appears the Jewel Template isn't installing the Helix Plugin for some reason.

To get around this installed the shaper_helixultimate template, and this also installed the plugin, making the Jewel template work.

Can you please get the Devs to look into this.

2 more replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for this inconvenience. I will inform our team about it.

-Regards.

Peter Dowse Asked this

It was the template, downloaded the latest version from the Joomshaper site

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