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BUG SP page builder 5.2.8 release : images are too big

Asked by Laurent 2 years ago Last activity 2 years ago

Hi,

Before latest SP page builder update my website was ok here : https://prnt.sc/HJlT6j7qdGTk
But AFTER migration to 5.2.8 release I get this : https://prnt.sc/C38EFFQZp0tG

Images size is very big, even if I add size here : https://prnt.sc/jd_ecw1NolYP

AGAIN : everything was fine before the update.

So :

  1. could you please send me previous version of sp page builder to do a rollback?
  2. fix this bug?

Thanks
L.

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff

Could you please try again? Please download again the latest version and then install it. Its already fixed.

14 more replies

Steven Vercauteren

Same problem here,the options part in the image add-on is no longer taking into account

Br

Steven

Olivier DELORON

+1

In the meantime this is corrected, you can define the width of the images by customizing by yourself the style of the Addon:

.sppb-addon-single-image .sppb-img-responsive {
width: 200px;
}

Hope this helps

Laurent Asked this

yes but this is not the solution.

the page builer software is supposed to offer this customization out of the box.
So this is not logic to add css to overstep the bugs of the software.

here, everything was working before the update.
And after the update, does not work.

This is clearly a bug that must be corrected asap.

just keep in mind that we pay for this service and we do not have to find a workaround by ourselves to overstep the bugs of the software.

This is not acceptable.

Olivier DELORON

I agree this is definitly a bug that has to be fixed.

My suggestion wasn't meant to be THE solution; it was just supposed to help you restore the appearence of your site in the meantime...

Have a good day

Laurent Asked this

ok understood no problem ;-)

Ralf N.
2 years ago · edited

The size settings don't have any effect - it is not parsed into to the code - thats the reason why images are shown in 100 percent size. SVGs are not shown in any way. It is unbelievable how such mistakes can happen - sorry.

Example: I tried to set values on the image size settings - nothing is parsed to the code.

<div class="sppb-addon-single-image-container"><img class="sppb-img-responsive " src="/images/icons/icon-logodesign.svg" srcset="/images/icons/icon-logodesign.svg 2x" alt="Logodesign" title=""></div>

Hope the fix will be delivered asap.

S-D CONSULTING

I confirm, the update to page builder 5.2.8 created a bug on image sizes.
Although there are values in the height field of my site, they have disappeared in the code.
I had to revert to the previous PB version.

Mehtaz Afsana Borsha Staff
2 years ago · edited

Hi

Thanks for contacting us and sorry for this inconvinenece. I will inform our DEV team about it. Allow us some time please.

In the meanwhile this is the previous version link and you can also solve it via CSS.

SPPB 5.2.7

-Regards.

Laurent Asked this

thanks for previous release.

I have 2 suggestions for your team :

  1. could you please create a page on your website, where we will be able to download previous versions of your extensions? many developers offer this service, this is very useful because in case of bugs, we can do a rollback without asking you.

  2. please improve your tests because I note a degradation of quality since several month. every release of SP page builder has many bugs that, I think are not acceptable at this level of service.

S-D CONSULTING

Hi Laurent,
if you click here: https://www.joomshaper.com/downloads/extension/sp-page-builder-pro-next

You can download older version.

In the box, at the top right you will find the previous versions.

I agree with you that it would not be appropriate to release new versions, which also appear in the Joomla update area, if you are not sure that everything is working properly.
It seems to me that this latest release has significant problems, it's not the first time, in fact I have the habit of keeping a directory where I keep the latest versions of different components and plugins.

Laurent Asked this

thanks for the clarification about older versions.
but I think this link is not enough visible.
should be a specific button inside user account like OLDER VERSIONS.
because today this link is hiddent inside changelog, this does not make sense.

S-D CONSULTING

The link I provided you is to the JoomShaper reserved area, which allows you to recover the PRO or FREE version with all its versions. Clearly you must be registered and enabled to download

Laurent Asked this

Yes I know.
But this link is not enough visible.

Laurent Asked this

Again, yes I know, this is not what I say.
I say just this link could more visible accessible from our account, nothing more.

S-D CONSULTING

Sorry, but you wrote that OLDER VERSION was not visible, and it does not correspond to the truth. Because you just enter the download area and see the download button, but if you click on the specific title of the Page Builder component, you see everything, including old versions. It's always been like this.

:)

Laurent Asked this

just because it’s always been like that doesn’t mean it’s relevant.

TomaszGrzechnik

This is simply unbelievable...
There has never been a case where a new version didn't break something that was working perfectly.

I checked on one of my sites and of course the photos don't scale. Of course, a quick rollback to version 5.2.7 fixed the bug. I hope that version 5.2.9 will be available soon (hours not days).

Laurent Asked this

+1 it's a disaster

Mehtaz Afsana Borsha Staff

Thanks for your opinions and sorry for this inconvenience.

S-D CONSULTING

Last version 5.2.9 not resolve the problem with image.
I've upgrade to this version, all image set in big size.

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