Crash Error:c - Forum | JoomShaper
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Crash Error:c

Asked by Eleanora 2 years ago Last activity 2 years ago

In SP Simple Portfolio latest version 2.0.8, Joomla 5.1...

When I try to go to Items or Tags, the component crashes:

An error has occurred.
0 Class "JHtmlSidebar" not found
Return to Dashboard

but works perfectly on clicking on Categories.

Please fix this ASAP.

Thank you very much.
Sincerely,

E.

4 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Enable this plugin.

Behaviour - Backward Compatibility

Best regards,

Toufiqur Rahman (Team Lead, Support)

Eleanora Asked this

Hi Toufiqur,

Yes, I figured that out in the meantime, but your component is the only component that I have to have the Behaviour - Backward Compatibility on for and that plugin slows the site down.

When will you finally have Simple Portfolio truly Joomla 5 compatible [i.e. without the need for the Behaviour - Backward Compatibility plugin]?

Joomla 5 has been out since October 17th, 2023 or 7 months already.... !?

Sincerely,

E.

Toufiq Senior Staff

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Eleanora Asked this

Hi Toufiq,

I can but it's a live site so while it is not that active of a website, please be careful ;)

Toufiq Senior Staff

You have to enable the Behaviour - Backward Compatibility plugin. Even i have checked your site simple portfolio issues and no problem found there. Thanks

Eleanora Asked this

Hi Toufiq,

?!?!

What ARE you talking about... I know I have to enable the Behaviour - Backward Compatibility plugin as stated above BUT why should I have to?! Simple Portfolio is the only component I have on this Joomla 5 websiet that requires it... and Joomla 5 has been out for more than 7 months, WHY have you not yet updated Simple Portfolio to be truly Joomla 5 compatible [meaning WITHOUT the use of the Behaviour - Backward Compatibility plugin]. ;(

Having the Behaviour - Backward Compatibility plugin on a Joomla 5 website slows down the site because of all of the extra work [queries etc] that the plugin has to do...

Cheers,

E.

Toufiq Senior Staff

Already, I have informed our team. They informed me it will fix as soon as possible. In the meantime, you need to enable this plugin. Thanks

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