Hello, my name is Arturo, on Monday I acquired the personal plan, I have been buying your packages for a long time and I really like them, that is why I continue buying with you, however now I am having problems with SP Page Builder with the shaper_spectrum template when I create a new page and I add elements, it does not allow me to save them, it sends a 403 error, the problem occurs mainly on the home page, I duplicated one of the pages that did allow me to add and save but now it no longer wants to do so and I cannot move forward with my projects I download another template and the exact same thing happens. Please help me how I can resolve this detail.
Staff replied
SP Page Builder
Error 403 in SP Page Builder
3 replies
Rashida Rahman Staff
Hi there!
Sorry for your issue.
Would you please check and follow the troubleshooting points below?
KIndly do let me know if they helps!
Best Regards
Toufiq Senior Staff
I have replied your another similar forum post.
MostElectrifyin
Hi,
Removing Security Check and Admin Tools solved the problem for me. I don't know which one was causing it because I did not re-install either.
Rashida Rahman Staff
Hi @MostElectrifyin,
Thank you for sharing your experience with us. We really appreciate it! 😊
Have a great day!
Best regards,
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