403 ERROR When Saving - SpPage Builder - Question | JoomShaper
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403 ERROR When Saving - SpPage Builder

TT

Tg Tudor

SP Page Builder 3 years ago

Since couple of days ago, I am getting 403 ERROR on homepages on every website that we'we build.

This is inacceptable, this is not a server related issue because we have this problems on websites that are hosted on different linux and windows servers.

We have updated the the PHP version on every website, We have updated Joomla Framework, We have updated SpPage Builder, Helix Framework and everything that was available.

Please let us know what to do. If you think that it's server related (we have seen some forum posts) please let us know what to request from the hosting companies.

The /tmp and /log folders are ok, tested.

I need help with this ASAP since I cannot modify any homepage website content.

Why this has appeared simultaneously on every website?

Please provide some fix to this problem.

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2 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #62477

Hi

Thanks for contacting us. Glad to know that it is fixed now. Actually sometimes this file create some issues. I hope this all will be fixed on near future updates.

Thanks for being with us. You can now close this post by accepting the answer.

-Regards.

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TT
Tg Tudor
Accepted Answer
3 years ago #62469

UPDATE: Resolved partially with the hosting providers - mod_security configuration.

But why the SpPageBuilder is triggering issues in this file?

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