error 404 after template options (Helix Ultimate Template) - Forum | JoomShaper
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error 404 after template options (Helix Ultimate Template)

Asked by Andy Fuchs 2 years ago Last activity 1 year ago

I do not have a running website yet. I use joomla 5 and Helix 3.
When I press the green button for template options in my Helix ultimate template, I get an error 404.
What can I do?

6 replies

Rashida Rahman Staff

Hi there!

Sorry to hear that.

Are you using Helix Ultimate and Helix3 at the same time in a single site? Actually, we do not recommend to use them together as they are different in many aspects, which may cause conflicts. So, kindly use templates from only one framework and remove the rests, even the system plugin too.

Once you upload your site to the online server then we can check it if still issue happens.

Best Regards

Andy Fuchs Asked this

thank you

Rashida Rahman Staff

You are always welcome:)

Have a nice day!

Andy Fuchs Asked this

Now it works, thank anyway.

But I have already 2 other questions:

  1. As I mentioned, I use joomla 5, the Helix template and the page builder pro. I opened a new section and picked a video addon. Then I loaded it up and I can see it. But unfortunally an error "Mime-Type" appears. It is an mp4, which works on the normal joomla-site.

  2. And second: I created already 5 different sites on joomla. Is there any way, that I can export them to pagebuilder, to revise it and make it look better.

Thank you very much in advance and kind regards
Andy

Rashida Rahman Staff

Hi Andy,

Was those issues solved? Didn't hear back from you. If solved you may accept the most usefull answer in order to close the post.

Best Regards

Andy Fuchs Asked this

Yes, the problem is solved - thank you again for your help
Andy

Rashida Rahman Staff

Hi Andy,

Glad to know that and you are always welcome:)

Have a nice day!

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