Helix Ultimate - Footer Color - Forum | JoomShaper
Solved Helix Framework

Helix Ultimate - Footer Color

Asked by Jasmin 1 year ago Last activity 1 year ago

Hi,
I have often tried to adjust the footer color.
It should be the same color as the topbar.
Unfortunately I have not been able to do this.
I have already edited the present and tried the custom style.
But I can neither change the topbar nor the footer.

What am I doing wrong?

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Please check now.

10 more replies

Atick Eashrak Shuvo Staff

Apolozy for the inconvenience. Please change the background color from the Layout settings. Navigate to Template Options > Layout, and adjust the background color for both the topbar and footer to match https://prnt.sc/faC4X44rDqFM https://prnt.sc/TCUjLWFhtdFY . If the changes are not reflecting, ensure that the cache is cleared and any custom styles are not overriding the settings. Let me know if you need further assistance.

Jasmin Asked this

Hi,
Thanks, that works very well.
But I still have a white line after the footer.

Where does it come from?

Atick Eashrak Shuvo Staff

I don't see it myend

Jasmin Asked this

Hi!
Correct the error is not on every page.
The following pages are affected:

  • Lösungen
  • Service
  • Kontakt

It looks like this only affects Apple devices.
With the Samsung S23, you can't drag further and "stretch" the area.

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Jasmin Asked this

Hi,
backup is done, credentials is in the hidden content.

Thank you !

Atick Eashrak Shuvo Staff

Please clear your browser cache and check

Jasmin Asked this

I deleted the cache and reopened the page.

The error (white line) occurs as follows:

With iPhone 16 Pro Max:

  • Lösungen
  • Service
  • Kontakt

with iPhone 16 Pro:

  • Lösungen

It is interesting that the error is not the same for both smartphones.

Jasmin Asked this

Hi,
is there any news about the white stripe?

Best regards!

Atick Eashrak Shuvo Staff

Apologies for the delayed response. Please check now and let me know if everything is working as expected.

Jasmin Asked this

Hi,
thank you for your response.
The error is gone on the “Lösungen” page. Great :-).
What else needs to be changed on the other two pages “Service” and “Kontakt” ?
The white line is still visible there.

By the way what was the error?

Thank you very much!

Jasmin Asked this

Hi,
now it works perfectly.
What was the error?

Thank you very much!

Atick Eashrak Shuvo Staff

You're very welcome! The issue was related to a CSS conflict, which has now been resolved. If you need any further assistance, feel free to reach out.

Best regards

Jasmin Asked this

Hi Atick Eashrak Shuvo,

i changed the footer-text and the white line come back.

Affected pages: "Home" and "Kontkat".

Unfortunately I don't know what you changed last time.
I hope you could help me again.

Best regards.

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