Contact From send Email but Does Not Show Message Sent (Spinner shows) - Forum | JoomShaper
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Contact From send Email but Does Not Show Message Sent (Spinner shows)

Asked by PhoenixGB 5 years ago Last activity 5 years ago

Hi

Contact form works but never shows the message sent confirmation. The spinner remains...

TIA

12 replies

Ariba Staff

Hello

Would you please disable the jch_optimize plugin and check the issue again? Also please make sure you have downloaded & installed the updated version of SP Page builder.

PhoenixGB Asked this

jch_optimize plugin isn't installed and the PB is the latest version

Ariba Staff

Could you please provide me your administrative access. Use the hidden mode to share the log in credentials.

Thank you

PhoenixGB Asked this

Info sent

PhoenixGB Asked this

Hello? Any progress on this? Thanks

PhoenixGB Asked this

Hello? Has this been lost?

Ariba Staff

Hello

Sincere apologies for the late response. Kindly provide me your administrative access, use the hidden mode to share the credentials.

PhoenixGB Asked this

Details in Hidden Content

Ariba Staff

Thank you for the information.

Ariba Staff

Hello

Our Senior Agent is looking into the issue, i have provided him the credentials. He will get back to you soon. Kindly allow us some time.

Thank you for your patience and cooperation.

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