Hello

Would you please disable the jch_optimize plugin and check the issue again? Also please make sure you have downloaded & installed the updated version of SP Page builder.

jch_optimize plugin isn't installed and the PB is the latest version

Could you please provide me your administrative access. Use the hidden mode to share the log in credentials.

Thank you

Info sent

Hello? Any progress on this? Thanks

Hello? Has this been lost?

Hello

Sincere apologies for the late response. Kindly provide me your administrative access, use the hidden mode to share the credentials.

Details in Hidden Content

Thank you for the information.

Hello

Our Senior Agent is looking into the issue, i have provided him the credentials. He will get back to you soon. Kindly allow us some time.

Thank you for your patience and cooperation.

Any update on this?

@PhoenixGB Please at first fix the loading issue of page builder resource. Please check the console. Thanks