Tax amount is not shown, Error "Inclusief btw undefined" - Forum | JoomShaper
Solved EasyStore

Tax amount is not shown, Error "Inclusief btw undefined"

Asked by Fremantle Software 1 year ago Last activity 1 year ago

After the last update of Easystore and the update of the Dutch text file, no amount VAT is shown on the Administrator site. I get the following message "Inclusief btw undefined."
Maybe an error in the Dutch text file?

Accepted answer

Marked as the solution
Ofi Khan Staff

You have to turn it on to charge tax on the product.

https://prnt.sc/72WLI2pAQFj_

Fremantle Software Asked this

The regular Price is including tax! I don't want to Charge extra tax on the product
Before the last update of EasyStore it was oke!

I tested with charge tax on and nothing happend!

Ofi Khan Staff

Please see the screencast in the hidden content and set Charge Tax on the product.

13 more replies

Fremantle Software Asked this

Please check and adjust as the website is currently in production! I will let you know when production is finished and you can look into the problem.

The new website is called: www.uwonlinedierenvoeding.nl

Fremantle Software Asked this
1 year ago · edited

We are now in production with the website!

No amount VAT is shown on the Administrator site of Easystore on the output to the client!!

Ofi Khan Staff

Hello Fremantle Software,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please go to Language Override and override this language string COM_EASYSTORE_PER_ITEM_TAX_AMOUNT

It will change the text https://prnt.sc/jD3XOC-R7cwQ

Best regards

Fremantle Software Asked this

This webshop is now in production because the customer can't wait any longer and because his old webshop doesn't work anymore!
We still have problems and now there is another error with the VAT.
I have executed the assignment! But now there is no VAT text and VAT amount visible at all!
In the Netherlands it is mandatory to have VAT amounts on overviews!

Ofi Khan Staff

I am sorry to hear this. If you still need help on EasyStore tax settings, then let me know. I have checked your site URL where tax is applying normally. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Alitis

I Have the same Problems. taxes are in products. Frontend and checkout shows tax.
Problem is only in the admin area.

Ofi Khan Staff

Hello Alitis,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please post a new question regarding your issue. We will check and help you.

Best regards

Ofi Khan Staff

Please check this product:

https://prnt.sc/DFI14GA9lmb_

I have also placed an order. Check this order #2025475. Tax is added.

Fremantle Software Asked this

Add the Backend not tax is showing, must be like this;

Under the amount from the product, that's include TAX no specificatie of the TAX under the amout.
Like this

Product 2,00 euro
(inclusief BTW 0.56)

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